SHIPPING & RETURNS
Shipping Policy
Welcome to OGAS Shipping Policy. We take pride in ensuring that your orders are carefully packaged and shipped using reliable methods. Our shipping costs are transparent, and we strive to provide the best service to our customers.
OGAS is committed to delivering your orders efficiently and reliably, both within Egypt and internationally. We utilize the fastest and most durable shipping protocols to ensure that your products arrive safely and on time. Whether you're ordering locally or from abroad, you can trust us to handle your shipment with care. For any inquiries regarding shipping, please feel free to contact our customer service team.
Return & Exchange Policy
At OGAS, we are dedicated to delivering high-quality products and offer a 14-day guarantee against manufacturing defects. If you discover any issues with your purchase, please contact us within this timeframe to initiate a return or exchange, ensuring your satisfaction with every order.
To maintain the integrity and performance of your OGAS products, it is vital to adhere to the care and use instructions outlined in the product data sheet. Proper care not only enhances durability but also maximizes the effectiveness of our items. For any questions or further assistance regarding our return and exchange policy, feel free to reach out to our customer service team.